Privacy policy
Privacy Policy for GlamourBae Drivers (Independent Contractors)
Introduction
We will not sell or rent your personal data.
GlamourBae, INC (the “Company”) has adopted this Privacy Policy to inform you about our website, mobile applications, and related products and services (collectively, the “Platform”) and the privacy practices that govern your access to and use of the Platform as a GlamourBae driver.
For purposes of this Privacy Policy, the term “you” refers solely to individuals accessing or using the Platform in their capacity as independent contractor drivers providing delivery or related services through GlamourBae.
This Privacy Policy governs the collection, processing, use, storage, and disclosure of all data and information submitted to, collected by, or maintained through the Platform by or about GlamourBae drivers, and is subject to GlamourBae’s Terms of Use, which are incorporated herein by reference as if fully set forth.
The Platform may enable you to provide delivery or related services to GlamourBae customers and to interact with third-party individuals or entities, including customers, vendors, brand partners, or other service providers (collectively, “Third-Party Partners”). For purposes of this Privacy Policy, you will be deemed to have elected to engage with a Third-Party Partner if you use the Platform to facilitate or perform delivery services or other engagements associated with an order, request, or transaction involving such Third-Party Partner, whether initiated through the Platform or previously established outside of the Platform.
Data We Collect
We collect, process, use, and disclose information in accordance with this Privacy Policy that you submit, generate, or that is collected through your use of the Platform for the purpose of onboarding you as a GlamourBae driver and enabling you to provide delivery and related services through the Platform.
We process your personal data in a manner that is lawful, fair, and transparent. GlamourBae does not sell or rent your personal data.
The data we collect may include, but is not limited to, the following categories of information (“Your Information”):
Identity and Contact Information, such as your full name, email address, telephone number, mailing address, and date of birth
Account and Verification Information, including government-issued identification, driver’s license information, profile photo, and other identity verification data
Location Information, including real-time or approximate GPS location data when the Platform is in use to facilitate deliveries, optimize routes, and ensure service quality (you may limit location permissions, but doing so may restrict your ability to receive delivery opportunities)
Device and Technical Information, such as IP address, device identifiers, operating system, mobile network information, and connection data
Delivery and Work-Related Information, including delivery history, availability status, acceptance and completion rates, performance metrics, customer feedback, and communications through the Platform
Financial and Payment Information, such as your taxpayer identification number (“TIN”), bank account or payment processor details for the purpose of issuing payments and complying with tax and legal obligations
Usage and Behavioral Data, including interactions with the Platform, timestamps, and operational data used for quality control, fraud prevention, and Platform optimization
We may also collect information from third parties in connection with your use of the Platform, including background check providers, identity verification services, payment processors, customers, vendors, or other partners, where permitted by law and necessary to provide services. Where required by law or where data is considered sensitive under applicable regulations, we will obtain your consent before collecting such information.
Where necessary, we may also collect personal data from you in connection with legal obligations or our legitimate business interests. The data we collect is referred to as “Your Information”.
How We Use the Information We Collect
We use some or all of Your Information to create and maintain a driver profile for you (“Your Profile”) within the Platform. You may review, edit, update, and, where applicable, delete certain information in Your Profile through the Platform. You are responsible for ensuring that the information in Your Profile is accurate, complete, and up to date. You should not submit information that you do not wish to be shared with customers, vendors, or other third parties in connection with delivery services.
We use Your Information for the following purposes:
Driver Onboarding and Account Management- To verify your identity, confirm eligibility to provide delivery services, create and manage your driver account, and enable access to the Platform.
Delivery Opportunities and Service Fulfillment- To notify you of available delivery opportunities, assign or facilitate deliveries, optimize routing and timing, and support successful completion of delivery services.
Platform Operations and Improvement- To operate, maintain, develop, test, and improve the Platform, including research and development, feature enhancements, quality assurance, and user experience optimization.
Safety, Security, and Fraud Prevention- To detect, prevent, and investigate fraud, abuse, misuse, unauthorized access, and other activities that may violate our policies or applicable laws.
Performance Metrics and Analytics- To track delivery completion, reliability, customer feedback, and other performance-related metrics for quality control, operational insights, and dispute resolution.
Communications and Support- To communicate with you regarding deliveries, account updates, policy changes, technical issues, customer service matters, and other administrative or operational notices.
Legal, Tax, and Compliance Purposes- To comply with applicable laws and regulations, including tax reporting, recordkeeping, audits, responding to legal requests, and enforcing our agreements and policies.
Information We Share
GlamourBae does not sell or rent your personal data.
Subject to this Privacy Policy and your use of the Platform, we may share Your Information with third parties as necessary to facilitate delivery services, operate the Platform, and comply with legal obligations. By using the Platform as a GlamourBae driver, you authorize us to share Your Information as described below.
Sharing with Customers, Vendors, and Partners
We may share limited portions of Your Information with GlamourBae customers, vendors, brand partners, or other third parties involved in a delivery transaction for the purpose of fulfilling orders, enabling communication, and completing delivery services. This may include your first name, profile photo, vehicle information (if applicable), delivery status, and approximate location during an active delivery.
Certain transactions or features may direct you to interact with third-party websites or services not controlled by GlamourBae. In such cases, the collection and use of your information will be governed by the privacy policies of those third parties. GlamourBae does not control and is not responsible for the privacy practices of such third parties.
Financial and Tax Information
We will not disclose your taxpayer identification number (“TIN”) or your bank account or payment information to third parties except as necessary to:
(i) process payments to you through payment processors, or
(ii) comply with applicable tax, reporting, or legal obligations.
Service Providers and Data Processors
We may share Your Information with third-party service providers and data processors that assist us in operating the Platform and providing services, including but not limited to hosting, cloud storage, payment processing, identity verification, background checks, customer support, analytics, fraud prevention, security, and system maintenance. These parties are authorized to use Your Information only as necessary to perform services on our behalf and in accordance with applicable law.
Aggregated and De-Identified Information
We may publicly share aggregated or anonymized information that does not identify you personally, such as general delivery volume statistics, geographic trends, or performance metrics.
International Data Transfers
Our service providers may be located outside of your state or country of residence, including in the United States. Where required by law, we implement appropriate safeguards to ensure that your personal data is transferred and processed in compliance with applicable data protection regulations.
Legal Disclosures
We may disclose Your Information where we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, safety, and property of GlamourBae, its users, or others. Where legally permitted, we may notify you of such disclosures.
Business Transfers
If GlamourBae is involved in a merger, acquisition, sale of assets, or other change in control, Your Information may be transferred as part of that transaction. You acknowledge and consent to such transfer. If you do not agree, you may discontinue use of the Platform and request deletion of Your Information, subject to legal retention requirements.
Cookies
GlamourBae uses cookies and similar technologies (such as pixels, SDKs, and local storage) in connection with our website and Platform to support functionality, security, and performance. These technologies are used solely for GlamourBae’s legitimate business interests in operating, maintaining, and improving the Platform and providing services to drivers.
Specifically, we may use cookies and similar technologies for the following purposes:
Security and Authentication
To authenticate your identity, maintain your logged-in session, and help prevent unauthorized access to your driver account.
Platform Functionality
To enable core Platform features, deliver requested content, and support essential driver workflows such as onboarding, accepting deliveries, and account management.
Preferences and Settings
To remember your preferences and configuration settings, such as language, notification preferences, or login state.
Performance and Optimization
To analyze usage patterns, diagnose technical issues, and improve the reliability and performance of the Platform.
You may manage or disable cookies through your browser or device settings. However, disabling cookies or similar technologies may limit functionality or prevent certain features of the Platform from working properly.
For mobile applications, certain technologies may be controlled through your device’s operating system settings rather than browser controls.
Security
GlamourBae uses commercially reasonable administrative, technical, and physical safeguards to protect Your Information from unauthorized access, use, disclosure, alteration, or loss. Access to Your Information is limited to authorized personnel and service providers. Details of these procedures are available upon request.
External Links
We are not responsible for any content in external links. Content on third-party websites, and the related Privacy Policies covering those websites, are the responsibility of their respective owners.
Data Retention
We retain Your Information only as long as needed for the purposes for which it was originally collected, and/or as permitted by applicable law. You may request that Your Information be erased at any time. If you do so, the Company may retain Your Information for an additional period where permitted by law.
Please note that, if you request for Your Information to be erased, and we erase it, any third-party client companies whom you have elected to work with may still have copies of Your Information in their own systems. If you wish to have those companies erase Your Information as well, you should contact them directly. Please contact us if you require any assistance in this regard.
Safety of Minors
GlamourBae’s Platform and services are not intended for anyone under 18 years of age. We do not allow minors to register as drivers and do not knowingly collect their personal data. If we discover that we have collected personal data from someone under 18, we will delete it immediately. If you believe this has occurred, please contact us right away.
Changes to Our Privacy Policy
The Company reserves the right to amend or revise this Privacy Policy at our discretion, and any such amendments or revisions shall be effective as of the date posted to the Platform. If we make a change to this Privacy Policy that materially affects your protections, we will notify you. If you do not agree with the change you may discontinue use of the Platform and request to have Your Information erased.
Any disputes arising out of or relating to your accessing or use of the Company’s Platform and to this Privacy Policy shall be governed by, where allowed by law, the arbitration provisions contained in the Company’s Terms of Use, which are incorporated by reference as if fully set forth herein.
Our Mobile Apps
The GlamourBae Driver app syncs delivery and account data between your device and our servers in real time. All personal data you enter is transmitted to the Platform immediately and is not stored for offline use.
Media (photos, videos, or recordings) captured outside the app, or saved to your device’s gallery, will not be deleted automatically and must be removed manually.
The app may store your account email and password on your device to enable quick syncing. You can delete this information by logging out or uninstalling the app. On some devices, additional files may need to be manually removed after uninstalling.
Disclosures & Data Rights
Depending on where you live, you may have certain rights regarding your personal data under local privacy laws, such as:
Right to access, correct, or delete your personal data
Right to restrict or object to processing
Right to withdraw consent where previously given
Right to data portability
Right to lodge a complaint with a supervisory authority
GlamourBae is the controller of your personal data collected through the Platform. Third parties you interact with through the Platform (e.g., customers, vendors) may also be controllers of data they receive from you. Contact us if you need help identifying who to contact.
Automated Decisions
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce significant effects on you.
Breach Notification
If a personal data breach occurs that may result in high risk to your rights, we will notify you and, where required, the relevant authorities.
California Residents
California residents have additional rights, including:
Requesting access to or deletion of personal information
Limiting the use of sensitive personal information (SPI)
Opting out of the sale of personal information (GlamourBae does not sell or rent driver data)
Data Privacy Framework
For residents in the EU, UK, or Switzerland, GlamourBae adheres to the EU-U.S., UK-U.S., and Swiss-U.S. Data Privacy Frameworks. We are committed to resolving complaints and providing independent dispute resolution through BBB National Programs (https://bbbprograms.org/programs/all-programs/dpf-consumers/).
For questions or to exercise your rights, contact us using the information below.
Contacting Us
We encourage you to submit any comments or concerns you may have relating to this Privacy Policy at any time. Please direct any such comments or concerns to our email at contact@glamourbae.com or via postal mail at:
GlamourBae, INC
ATTN: Privacy Policy Inquiry
11845 Retail Dr. #1137
Wake Forest, NC 27587, USA